Online Security

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Further Information

We accept the following credit and debit cards:

Our payments are processed using Card (Worldpay)

Privacy Policy

Terms and Conditions, Online Booking

FAQs / Help

How do I use my online tickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.

Do you issue refunds?

No, we regret we are unable to issue refunds online.

What happens when I buy a ticket online?

On completion of your order, you will be emailed an online ticket containing a barcode and booking reference number.  Present this ticket on arrival.

I don't have a printer...

You can provide your online ticket through a tablet or mobile device as proof of purchase.

Can I purchase a ticket on the day?

If there are spaces available you can purchase tickets on arrival.

How can I get in contact with you?

General Enquiries :
Group Booking Enquiries :
School Booking Enquiries :


Trouble with your purchase? Contact Lincoln Castle 01522 554559

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