FAQs / Help
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.
No, we regret we are unable to issue refunds online.
On completion of your order, you will be emailed an online ticket containing a barcode and booking reference number. Present this ticket on arrival.
You can provide your online ticket through a tablet or mobile device as proof of purchase.
If there are spaces available you can purchase tickets on arrival.
General Enquiries : firstname.lastname@example.org
Group Booking Enquiries : email@example.com
School Booking Enquiries : firstname.lastname@example.org