FAQs / Help
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How do I use my online tickets?
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.
What happens when I buy a ticket online?
On completion of your order, you will be emailed an online ticket containing a barcode and booking reference number. Present this ticket on arrival.
I don't have a printer...
You can provide your online ticket through a tablet or mobile device as proof of purchase.
Can I purchase a ticket on the day?
If there are spaces available you can purchase tickets on arrival.